Frequently Asked Questions

Have questions about shopping with us? We've got you covered! Below are answers to some common questions about our products, services, and online ordering experience. If you need more help, feel free to reach out.

  • Do you offer in-store pickup?

    Yes! We offer free in-store pickup at all Cannabis 247 locations.



    Simply select your preferred store, browse our menu, add products to your cart, and follow the checkout prompts. Once your order is confirmed, we’ll have it ready for pickup during store hours.



    Please bring valid government-issued photo ID when collecting your order.



  • How does in-store pickup work?

    1.Select your preferred Cannabis 247 location.



    2.Shop online and add products to your cart.



    3.Complete your order through the website.



    4.Wait for your order confirmation.



    5.Visit the store and present your ID at pickup.



    It’s a quick and convenient way to reserve your favourite products before you arrive.


  • Do you offer cannabis delivery?

    At this time, Cannabis 247 does not offer local delivery services.



    We know it’s a popular option and we’re always evaluating ways to better serve our customers, but currently all local orders must be picked up in-store or shipped where permitted.

  • Do you ship across Canada?

    Yes! We proudly ship cannabis products to eligible customers across Canada.



    Simply shop online, choose shipping at checkout, and follow the prompts. Orders are packaged discreetly and shipped in accordance with federal and provincial regulations.



    Shipping availability may vary depending on your location and local regulations.



  • What do I need to order cannabis online?

    To purchase cannabis from Cannabis 247, you must:



    1. Meet the legal age requirement in your province or territory.



    2. Provide valid government-issued photo identification.



    3. Be available to receive your shipment if a signature or age verification is required.



    If you have any questions about ordering, shipping, or pickup, our team is always happy to help.


  • Why shop online with Cannabis 247?

    Because sometimes you know exactly what you want, and sometimes you just want to browse in your pajamas.



    Our online menu lets you explore products, compare options, check availability, and place your order whenever it’s convenient—whether you’re planning ahead for the weekend or stocking up from the comfort of your couch. 🌲🌊✨



    Shop local. Shop Island-grown service. Pick up in-store or ship Canada-wide.



Still have a question?